Where Did I Put That File?

Two weeks ago, a team member wrote a terrific report. You read it and then filed it, but did you put it in the client's folder on the G: drive, or in the solutions folder on the E: drive? Last month a colleague sent you an email about an innovative solution that she a read about in an online article. Since then you've received more than 80 emails a day; what are the chances you can find that one easily? And just this morning your best client called with a problem you know you could solve easily if you could only figure out what folder that report was in and where you filed that email.

Sound frustratingly familiar? The problem has never been filing information - it's always been finding it later when you need it. It used to be that storing information in shared folders required rigorous application of rules as to where everything went. But of course, the more people who added content to the folders, the more likely it became that something would not be filed where it "belonged." In the massive virtual filing cabinets we keep these days, data may be safe and secure but it's not always easy to locate.

Until now. Both Google Search Appliance and Microsoft SharePoint Server for Search offer a way to dip into your deep stores of data and come out with just what you're looking for, no matter where it may be hiding. Companies have been working on developing enterprise search tools for several years, and these two are good examples of the power of positive searching to get just the results you need, when you need them. These wonderful tools allow you to search for files in a whole host of areas, and the "hits" you get back are usually what you are looking. Best of all, it doesn't matter where they are!

One company had more than 300,000 documents in various repositories including wikis, blogs, websites, CRM systems, eRooms, PDFs, and MS Word documents. This company also had to balance access to information with maintaining the security of sensitive company information. By installing an enterprise search solution, and adding some customization, the company opened up a new world of information retrieval. Now, both their employees and offshore workers are able to do their jobs much more effectively.

The capabilities of these search tools to pull together useful, timely information are truly impressive. If you ever find yourself wondering, "Where did I put that…?" you should take a look at the new generation of search tools.

At Chill we take the heat out of IT. No matter what pressure you are under, we will always keep our heads and make sure you get back up and running as soon as possible. So don't sweat - Chill IT. Click here for more information on our consulting services.